01.
Data Analyst / Business Intelligence Consultant
Asados Doña Tania · Nicaragua · Jan 2023–Present
- Extract transactional data from Oracle MICROS 3700 using SQL Anywhere for operational analysis and management reporting.
- Use SQL, Power Query, and Excel to transform, reconcile, and validate data, investigating discrepancies at the source.
- Maintain a star-schema model and develop Power BI dashboards using DAX to report on sales, menu performance, employee metrics, and historical trends.
- Work with management to translate business questions into reporting requirements and meaningful KPIs.
02.
Senior Systems Analyst / LMS Administrator
Miami Dade College · Miami, Florida · Jan 2010–Sep 2022
- Led LMS transitions from ANGEL Learning to Blackboard Learn and from Blackboard Learn to Canvas, including roles, permissions, system structure, and data integrations.
- Administered Blackboard Learn and Canvas environments supporting 10,000+ courses and 50,000+ enrollments per semester.
- Managed student, course, and enrollment data integrations from PeopleSoft; prepared, tested, and validated source files for recurring updates.
- Supported LTI integrations and instructional tools across both LMS platforms.
- Developed LMS usage and course analytics reports using Blackboard Analytics, PostgreSQL, Pyramid Analytics, and Microsoft SSRS.
- Used SQL, Excel, and Power Query to investigate data issues and support institutional reporting.